
Stop Buying Software — Start Fixing Your Systems: The Hidden Cost of “Tool Overload” in Hamilton’s B2C Sector
Hamilton’s Growing B2C Problem: Too Many Tools, Not Enough Structure Across Hamilton’s retail, service, and local commerce sectors, small businesses are drowning in tools. Every month, a new subscription promises to “simplify” marketing or “automate” customer service — yet operations keep getting messier. It’s common now for local business owners to juggle twenty different platforms: one for bookings, one for