Clear Definitions for a Complex Field

The Convex Systems Glossary explains key terms used across AI, automation, and workflow integration.
It’s written for small and mid-sized business operators — not engineers — to help you understand how modern systems connect, automate, and scale.

Below are common terms you’ll encounter while exploring automation, workflows, and AI-driven systems.
Each definition reflects how Convex Systems applies these technologies in real business environments.

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Automation

The process of using digital systems to perform repetitive tasks without human input — improving speed and consistency.

AI Layer

An applied intelligence component that adds reasoning, prediction, or generation to automated processes.

API Integration

Connecting different software platforms so they can exchange data automatically and trigger actions between systems.

Workflow

A structured sequence of actions that guides how information or tasks move through a business process.

Workflow Orchestration

Coordinating multiple automated steps across systems to complete end-to-end business processes efficiently.

Governance

The ongoing management of security, accuracy, and performance in automation and AI environments.

Data Pipeline

A system for collecting, transforming, and moving data between applications or databases automatically.

System Integration

The process of combining multiple independent tools or software systems into one connected structure.

AI Agent

A small, task-specific model or process designed to act autonomously within a defined business workflow.

Micro GPT

 

A customized GPT or LLM configured to handle repetitive or role-specific operations within an organization.